Terms and Conditions

ZERO TOLERANCE NOISE & PARTY POLICY

A strict ZERO TOLERANCE NOISE AND PARTY POLICY applies
In the interests of quiet enjoyment and respect for all guests, the motel must be quiet between 10 pm and 7 am
No group gatherings in guest rooms is permitted or tolerated
All visitors must leave the property by 9pm
No gatherings on the verandah outside rooms is permitted after 9pm
BBQ area must be tidied and vacated by 9pm
Immediate termination of booking without refund will be invoked for noisy and/or disrespectful guests

BOOKING

Payment will be requested in full on check in
All reservations must be guaranteed at the time of making the booking by providing details of a current and valid credit card
By providing credit card details, you are authorising Junction Motel, Maryborough to charge the cost of your booking to the credit card in the case of cancellation or “no show” as detailed in our Cancellation Policy below
Payment may be required in full at the time of making the reservation
On arrival, guests may be asked to show the credit card used to pay for the room (or guarantee the room) in addition to producing photo ID

CANCELLATIONS

Guests may cancel their reservation free of charge up to 2.00 pm two days prior to arrival (unless specific cancellation policies are advised at the time of booking)
Bookings cancelled after 2.00 pm two days prior to arrival, may result in the first full nights’ tariff being charged to the credit card used to guarantee the booking
Bookings cancelled after 2.00 pm on the day prior to arrival, or in the event of a “no show”, may result in the full amount of the booking being charged to the credit card used to guarantee the booking
A FOURTEEN (14) day cancellation policy applies for bookings between Christmas and January 2nd, Long Weekends, Easter and local events
Longer cancellation policies will apply for group bookings and major events. These will be communicated at the time the reservation is made
NO refund will be given if your stay is cut short for any reason

CHECK IN AND CHECK OUT

Check-in time is between:
- 2.00 pm and 7.00 pm Monday to Saturday
- 2.00 pm and 6.00 pm Sundays and Public Holidays
Check out time is 10.00 am
For LATE arrivals outside of the above times, please contact us directly to make arrangements for key collection
Guests who require a guaranteed check-in earlier than 2.00 pm are encouraged to book the room for the previous night to avoid disappointment
Late check-out is subject to availability and MUST be arranged in advance. Check-out later than 11.00 am will be charged a further full nights’ accommodation

GENERAL TERMS & CONDITIONS:

NO SMOKING – smoking of any description (including vaping) is not permitted inside any of our motel rooms. A charge of $400 applies where there is any physical evidence or residual odour which indicates that smoking of any form has taken place inside a guest room.
PETS – are not allowed in rooms OR in cars (the exception is registered assistance dogs). Immediate termination of reservation will apply, and additional cleaning costs may apply. Assistance dogs must wear their vests at all times whilst on the motel property.
SHOW DOGS – are only permitted via prior and specific arrangement. Strict conditions apply and a maximum of TWO dogs are permitted per booking
COOKING – is strictly forbidden inside guest rooms with the exception of the appliances provided. Guests may not use any non-approved cooking appliances in rooms. Additional cleaning fees may apply should guests cook inside rooms
BICYCLES – are NOT permitted inside guest rooms. Locked storage is available for guests wishing to have their bicycles stored at their own risk.
DAMAGE – any damage, breakages, theft or losses are the full responsibility of the registered guest for the duration of their stay
ADDITIONAL CLEANING – which may be required as a result of vomit or any other bodily waste will incur a cleaning and/or replacement fee relative to the costs and loss of revenue incurred. This may include professional cleaning or deep cleansing of carpets, curtains, grout etc or in extreme cases, replacement of bedding (including mattress and base) or other soft furnishings.
KEYS – any keys unable to be recovered from a guest will incur a replacement fee of up to $100
CANDLES – are NOT permitted to be lit inside rooms
EXTRA BEDDING – we do not have rollaway beds or divans. No additional bedding including swags, inflatable mattresses etc is permitted in our rooms
EXTRA PERSONS – the number of guests in a room must not exceed the fixed sleeping positions for each room. Should extra persons be found at the motel, other than guests registered as staying in the room, may result in the booking being terminated and all persons being required to leave the motel without refund
GUEST AGE – guests must be 21 years of age or older to make a booking and stay at Junction Motel, Maryborough
GROUP BOOKINGS – will be accepted at the discretion of management

MANAGEMENT DISCRETION
Management reserves the right to cancel/revoke a booking in the following circumstances:

If a guest arrives to check-in in an intoxicated or disruptive state
If staff, owners or other guests are treated in a disrespectful or threatening manner
Has not confirmed the booking or forwarded deposit monies by the required date
Has been purposefully deceptive regarding the number of guests staying and/or books a room which is not appropriate for the number of guests staying
fails to arrive within a reasonable time of the advised ETA, and after reasonable efforts have been made to contact the guest

Motel Terms & Conditions